Privacy policy

**Last Updated:** 27 June 2026

1. Introduction

Revitalise Your Health Limited (“we”, “our”, “us”) respects your privacy
and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your
personal information when you visit our website, purchase our products
or services, contact us or otherwise interact with us.

We process your personal information in accordance with the UK General
Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who We Are

Revitalise Your Health Limited

Company Number: **15683736**

Registered Office:

5 The Old Granary
Carters Boatyard
Buckden
Cambridgeshire
PE19 5RY

Email: info@revitaliseyourhealth.co.uk

Telephone: **01223 658277**

ICO Registration Number: **ZB691885**

Revitalise Your Health Limited is the Data Controller responsible for
the personal information covered by this Privacy Policy.

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3. What Information We Collect

Depending on how you interact with us, we may collect:

Customers

* Name
* Billing address
* Delivery address
* Email address
* Telephone number
* Order history
* Customer correspondence

  Newsletter Subscribers

* Name (if provided)
* Email address

  Website Enquiries

* Name
* Email address
* Telephone number (if provided)
* Details of your enquiry

  Business Contacts

* Name
* Company name
* Business contact details

We do not store your full payment card details.

We do not routinely collect or store health information as part of our
retail business.

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4. How We Use Your Information

We use your information to:

* process and fulfil your orders
* deliver products to you
* administer Hybrid BoxCamp bookings
* provide customer support
* respond to enquiries
* process refunds where applicable
* improve our products and website
* send newsletters to those who have subscribed
* send marketing communications where you have provided your consent
* comply with legal and regulatory obligations
* protect our business from fraud or misuse

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5. Our Lawful Basis for Processing

We process personal information under one or more of the following
lawful bases:

* Performance of a contract
* Legitimate interests
* Consent
* Legal obligation

Where processing relies upon your consent, you may withdraw that consent
at any time.

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6. Payments

We do not store or have access to your full payment card details.

Payments made through our website are securely processed by trusted
third-party payment providers including:

* Shopify Payments
* Shop Pay
* Google Pay
* PayPal

These providers process your payment information in accordance with
their own Privacy Policies.

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7. Cookies and Website Analytics

Our website uses cookies to ensure it functions correctly and to improve
your browsing experience.

We currently use:

* Shopify
* Google Analytics

These services help us:

* operate our online store
* understand how visitors use our website
* improve website performance
* improve the customer experience

You can control cookies through your browser settings and any cookie
consent tools provided on our website.

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8. Marketing

If you subscribe to our newsletter, we may occasionally send you
information about:

* new products
* special offers
* company news
* events
* health and wellbeing content

You can unsubscribe at any time by clicking the unsubscribe link
included in every marketing email.

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9. Sharing Your Information

We never sell your personal information.

Where necessary, we may share your information with:

* Shopify (our online store platform)
* Shopify Payments
* Shop Pay
* Google Pay
* PayPal
* delivery and courier companies responsible for delivering your order
* Google Analytics to help us understand website usage and improve our
website
* government departments, regulators or law enforcement agencies where
required by law
* carefully selected third-party fulfilment partners, manufacturers or
distributors acting on our behalf.

We only share the minimum information necessary for these services to
operate.

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10. Data Security

We take appropriate technical and organisational measures to protect
your personal information against unauthorised access, disclosure,
alteration or loss.

Whilst we take reasonable precautions, no method of internet
transmission or electronic storage can be guaranteed to be completely
secure.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Our Key Third-Party Service Providers

We work with the following categories of third-party service providers who may process your personal data:

• E-commerce platform: Shopify Inc. — hosts and powers our store
• Payment processing: Shopify Payments, PayPal — to securely process transactions
• Email & SMS marketing: Klaviyo, Inc. — to send order and marketing communications
• Delivery & fulfilment: Royal Mail, DPD, Evri and/or third-party logistics partners — to deliver your orders
• Analytics: Google Analytics (GA4) — to understand how customers use our website

Each provider is bound by data processing agreements and applicable data protection law. Where providers are based outside the UK/EEA, transfers are made under Standard Contractual Clauses or equivalent safeguards.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@revitaliseyourhealth.co.uk or contact us at 5 The Old Granary, Buckden, St. Neots, Cambridgeshire, PE19 5RY GB For the purpose of applicable data protection laws, we are the data controller of your personal information.