Shipping policy

T&Cs

 

5.1 Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within a reasonable time of the date of the Dispatch Confirmation unless there are exceptional circumstances. We normally dispatch within three (3) business days of receiving your order.

5.2 We will arrange for delivery of the Products ordered by you by the method (if applicable) and to the address which you specify in the check out procedure.

5.3 If you do not take delivery of the Products or supply adequate delivery instructions, we may cancel your order and retain the Products. In this event, we will refund you the price of the Products in accordance with our refunds policy (set out at clause 8 below), but you will still be liable to pay any delivery charges. 

 

Please note: a delivery charge of £3.95 will apply to any orders that are required to be re-shipped to you, and free shipping will not apply in these circumstances